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Support for your next step.

Email support

Help us help you

Include the Zerith version shown in Settings, your iOS version, and a short description of what happened. Do not email lab reports, health screenshots, or other sensitive data.

Common questions

Quick answers

Do I need an account?

No. Zerith stores your detailed profile and progress on your iPhone and uses an anonymous installation identity for AI coaching and service protection.

Can I use Zerith without Apple Health?

Yes. Apple Health improves automatic progress updates, but manual tracking and the rest of your program remain available.

Is Zerith a subscription?

No. Zerith is a one-time paid download with no subscription or in-app purchase.

How do I delete my data?

Use the delete/reset control in Zerith Settings. This removes on-device data, requests deletion of pseudonymous service records associated with the current installation, and resets its anonymous identity.

What should I do if Apple Health data is missing?

Open the Health app, tap your profile, then Apps and Services → Zerith. Confirm that the categories you want to share are enabled. Return to Zerith and refresh your progress.

How do I report an AI response that seems wrong?

Use the feedback control beside the response when available, or email support with a general description. Do not include health records or other sensitive information in email.

Is Zerith medical advice?

No. Zerith provides general educational health, fitness, and nutrition guidance. Consult a qualified healthcare professional before making medical decisions.

Still need help?

Contact Zerith Support

Email support@myzerith.com. For privacy questions or deletion requests, email privacy@myzerith.com.